Riddle's Lifetime Diamond Guarantee
Riddle's has provided the best, no cost, jewelry guarantee in the industry for decades, and continues to offer it to our loyal customers. The Gold Guarantee is for purchases over $1,500, and covers the jewelry for ten years. The Silver Guarantee is for purchases under $1499, and covers the jewelry for eighteen months. Both guarantees still cover the loss of a stone up to $10,000 without time limit against dropping out, if checked every 6 months.
This will not change any previous guarantees that a customer may have, but only applies to purchases as of December, 2008. If you reside outside the store location area for Riddle's Jewelry, you can mail your jewelry and guarantee to any Riddle's Jewelry location or the Corporate Office in Rapid City. If you have any additional questions or comments, please contact Customer Service.
The following assurances are certified by the NEW Gold and Silver Guarantees, as long as the jewelry item is brought into a Riddle's Jewelry store EVERY SIX MONTHS for inspection.
- The diamonds are microscopically examined to conform to our high standards in cut, color, and clarity.
- The precious metals used meet the standards of the US Stamping Act.
- The center and side stones up to $10,000 are guaranteed WITHOUT TIME LIMIT against dropping out.
- Cleaning, polishing, and inspecting of the jewelry, WITHOUT TIME LIMIT.
- To accept in trade the purchased diamond jewelry, WITHOUT TIME LIMIT, for double the value of the original PURCHASE price.
- 60 days full cash refund. (20 day full cash refund for purchases under $199)
- 60-90 days in-store credit for special circumstance returns with Manager approval.
On purchases OVER $1,500: the GOLD GUARANTEE |
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Covers for 10 Years |
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On purchases UNDER $1,500: the SILVER GUARANTEE |
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Covers for 18 Months |
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