At riddlesjewelry.com we are committed to providing you the ultimate jewelry experience through our products and customer service, while maintaining your privacy and security.

Terms of Use

By using this site, you agree to our terms and conditions set forth in this site. If you do not wish to accept these terms, do not use this site. Riddle's Jewelry reserves the right to modify these terms and conditions at any time without prior notification.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of Riddle's Group, Inc., and RiddlesJewelry.com, and is protected by U.S. and international copyright laws.

Information Collection and Use

To better serve you, Riddle's Jewelry may collect and maintain customer information. Signing up to receive emails, using the shopping cart, or emailing us are examples of how this information is collected. Protecting your privacy is a top priority, and Riddle's Jewelry will not give, rent, or sell any customer information to outside parties.

Cookies

If you use e-commerce shopping on riddlesjewelry.com, a cookie will be created for your convenience. A cookie is a small file of information stored on your computer, which saves information in your shopping bag until you make a purchase.

Security

All information collected from the web site is stored at the corporate office, and security measures are in place to protect against the alteration, misuse, or loss of this information. In addition, we use secure server technology to encrypt your credit card information when purchasing online. Sometimes, errors occur when purchasing online. If you experience problems, please call Customer Service at  1.800.741.7609 to place your order.

Site Use

The content of this site may be used as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance of the content of this site is strictly prohibited.

Diamond Weight

All diamond weights are approximate. TW indicates total weight of diamonds, which may vary + / - .03ct.

Diamond Color and Clarity

All Color and Clarity grades shown represent a grade range. Because every diamond is unique and indivdual, grades may vary within this range.

Created Gemstones

Created gemstones are Lab grown.

Jewelry Images

We have tried to display as accurately as possible the colors and sizes of the jewelry on this site. However, because the colors and sizes you see depend on your monitor, we cannot guarantee that your monitor's display will be accurate. In addition, some images have been enlarged to show detail.

Pricing & Financing

As we increase the number of items offered on our site, the chance increases that an item may be shown with an incorrect price. We work hard to avoid these errors, but they can happen. If we make a mistake on an item you want to purchase, we will attempt to honor that price if at all possible. Unfortunately, there may be times when we cannot honor a wrong price; therefore, we reserve the right to correct the price or cancel the order.

The prices on riddlesjewelry.com and in the Riddle's Jewelry stores should match. If you find a difference in price, please contact us.

All prices on this site are represented in U.S. dollars.

Any financing specials are subject to credit approval.

Online Purchases

When you place your order within our online store, you agree to the price and terms indicated on the web site for your purchase.  We reserve the right to use your email associated with your placed order for promotional purposes.

Your payment will already be processed for the purchase when your order is placed.

When making a return, we will issue a credit to the payment method used in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account.

Communication

We welcome any comments or questions regarding this site. However, any comments, feedback, notes, messages, ideas, suggestions, emails, voice mail, or other communications relating to this site shall be and remain the exclusive property of Riddle's Jewelry. Hence, Riddle's Jewelry is entitled to use the communication for any purpose, including promotional and marketing purposes, without permission from you or compensation to you of any kind.

Disclaimer

This site and all contents of this site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this site, that your use of this site is at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of our site, and that Riddle's Jewelry shall not be liable for any damages of any kind related to your use of this site.